Frequently Asked Questions (FAQs)

General Questions

What is PeoPay?

PeoPay is a blockchain-based platform offering fast payments, staking rewards, and crypto-to-mobile conversions.

Crypto-to-Mobile

How do I convert crypto to mobile money?

Use the Crypto-to-Mobile feature in the app. See the Crypto-to-Mobile Guide.

What fees are charged for conversions?

Fees depend on the provider and region. Check the transaction details.

Staking

What is the minimum amount I can stake?

The minimum staking amount is 50 PEO.

Can I withdraw my staked PEO early?

Yes, but early withdrawals incur a 5% penalty.

Governance

How do I vote on proposals?

Log in to your account, navigate to Governance, and select a proposal to vote on.

Technical Issues

I forgot my password. How do I reset it?

Click Forgot Password on the login page and follow the instructions.

What should I do if my transaction is stuck?

Contact support with the transaction ID at support@peopay.com.

For more questions, visit our Support Center.